FAQs

Q: How long has D.J.’s Painting & Remodeling, Inc. been in business?

 

A: D.J.’s Painting & Remodeling, Inc. has served central Illinois for over 30 years now, changing residential and commercial spaces from ordinary to extraordinary. It all began in 1991, when David Juarez founded D.J.’s Painting in Bloomington–Normal, Illinois, while attending Illinois State University. David drew upon prior painting and management experience from the Chicago suburbs to launch a painting business known for valuing individuals and environments and how they influence each other. Soon after, D.J.’s Painting expanded its services to include remodeling and project management services to meet growing customer requests. Today, D.J.’s Painting & Remodeling, Inc. is a full-service painting, remodeling, and design business with highly qualified experts and designers to bring each customer’s dream space to life. By specializing in both color and style, D.J.’s Painting & Remodeling, Inc. finds the extraordinary in every space, delivered with our signature customer care and satisfaction.

Q: Are you insured?

 

A: Every member of our team is covered by Workman’s Compensation and General Liability insurance, fully protecting our customers and employees alike. We also carry additional umbrella liability insurance for your protection and peace of mind.

Q: Do you provide references?

 

A: Of course! Start on our Testimonials Page to see what our customers have to say about the quality of our work and their experience with our team. We’ve served so many great people in our community over the years—it’s likely you’ll see testimonials from your own friends, neighbors, and coworkers who can give you a firsthand recommendation. And we are always happy to provide a list of our satisfied customers so you can reach out to them directly. Click here to see testimonials from our happy clients

Q: Are your prices competitive?

 

A: Our prices are very competitive with other fully insured, high quality painting and remodeling contractors in the area. If you do see a difference in price, it is most likely due to our commitment to thorough preparation and quality. In order to get the most accurate estimate possible, please contact us to schedule a consultation for your project. We would be happy to help you navigate multiple quotes to ensure similar quality workmanship before making your decision.

Q: Do you require a contract?

 

A: Before any work begins, we will present and require signature on a detailed scope of work and contract. This thorough estimate will let you know exactly what you are paying for and eliminates the uncertainty of vague contracts.

 

For more elaborate projects with extensive design work, you will be presented with a contract committing you to only drawings and design. When a full scope of work can be provided, you will be presented with an additional contract.

Q: How will my project be supervised?

 

A: Every project is assigned a project manager. Your project manager will conduct an initial on-site walkthrough to create a set of objectives and goals. Then that same project manager—with the assistance of our whole team—will oversee your job through completion. Once work begins, your project manager will provide our office with multiple progress reports every day along with required on-site inspections. At the end of each day, you will get a call from our office manager to assure your continued satisfaction as the job progresses. This thoroughness results in our high standard of quality and customer service.

Q: What other services do you provide?

 

A: We are proud to be a full-service painting and remodeling company. Our skilled team can handle any project, from minor repairs and paint touchups to complete bathroom or kitchen makeovers and roofing jobs. Contact us today to schedule a FREE consultation to discuss your project ideas. From small makeovers to full house remodels, our professional team offers a full array of remodeling services. All of our work is backed by our proven process and our written warranty.

Q: How do you handle deadlines?

 

A: Before any work begins, we will map out a timeline incorporating all phase deadlines. Every member of our team is aware of these deadlines and strives to meet them to your satisfaction. Our schedule is very weather dependent, but we do whatever we can to adjust to keep your project on track.

Q: How will my personal property be protected during the project?

 

A: We will treat your property as if it is our own. We take extra care to thoroughly cover all flooring and furniture, and even cover air ducts and seal off entries to prevent other areas of your space from being affected. If we are working outside, rest assured that your lawn, shrubs, and plants will be protected to the best of our ability.

Q: Will the project site be cleaned up after completion?

 

A: At the end of every day, we clean and vacuum all areas involved in the project. A final thorough cleanup of the project area will take place at the completion of the project—even down to the smallest of details! We clean every corner and line up every screw in the outlet and switch plate covers. These finishing touches are what sets us apart from other contractors.

Q: Can D.J.’s Painting & Remodeling, Inc. help me with color selection and design?

 

A: Our full-time interior designer will happily help you with all of your design needs associated with your project. Our designer will help convert every detail you have in mind and bring it to life in your space. Don’t have a vision? No stress—together we will develop one. After asking in-depth questions about how you will use the space and all the functionality you have in mind, our designer will make sure all the pieces come together to create a space unique to your personality and lifestyle. And when it comes time to execute, our designer is always right there, every step of the way. We handle all the appointments, meet you at the showrooms, and even narrow the options to fit your design and budget. With D.J.’s Painting & Remodeling, Inc., you’ll have an expert interior designer who will take your ordinary to extraordinary.

Q: What do I need to do before your painters arrive?

 

A: Because every job is unique, we will provide you with a detailed outline covering the responsibilities of both parties before any work begins. In most cases, you only need to remove any small collectibles, pictures, and valuable items; we will take care of the rest.

Q: Does D.J.’s Painting & Remodeling, Inc. provide a warranty?

 

A: Yes, we offer our clients a one-year warranty on workmanship defects. Our company’s reputation for quality and efficiency is based upon your complete satisfaction with our services. We will sit down with you and discuss your expectations before a contract is signed, ensuring that all of your needs and wants are completed to your satisfaction.

Q: What should I look for in a warranty?

 

A: As you consider service options from various contractors, we know how confusing warranties and contracts can be! In general, a reasonable warranty on workmanship is one year. Product warranties are always subject to the manufacturer’s standard specifications. However, bear in mind that most paint warranties will not cover damage that happens after completion of the job. They also cannot cover recurring issues caused by structural shifts. 

 

Most importantly, a warranty is only dependable if it’s backed by a reputable contractor with a history of excellence and expertise. With 30 years of expert work and customer care, D.J.’s Painting & Remodeling, Inc. has a warranty you can count on.

Q: What are your payment terms?

 

A: For most projects, we require a security deposit at time of contract acceptance. There will also be payments due upon ordering material and halfway through project completion. The final payment is due upon completion of the project. The breakdown of these payments will be listed on the back of your contract.

Q: I’m ready to get a quote! What do I do?

 

A: Simply call, email, or stop by our office and talk to one of our knowledgeable staff members.

 

Hours: 

Monday through Friday 8:00 a.m.–4:30 p.m. or by appointment 

Saturday 9:00 a.m.–2:00 p.m. or by appointment

Closed Sunday

 

While these are our regular hours, you will often find that our dedicated staff starts and ends their day outside of these times. Emergency service calls are always available after hours to our customers.

 

Phone: (309) 452-9643

Office Address: 1502 E. Jackson, Bloomington, IL 61701

Fax: (309) 829-5889

Email: [email protected]

The onsite employees were outstanding, and I really appreciate that! We are happy to have found a business to help with our needs for maintaining our home.

Darrell and Sadie Brommer

We are very happy with the job D.J.'s did in our home. The crew were very friendly and courteous.  They did an excellent job.  We can't wait to have them do more in our home.

Charles and Phyllis Woodburn

The company is very professional and does great work. D.J.'s is definitely not the cheapest company in town but you get what you pay for. The quality of work is top notch.

Jarrod and Melissa Hudson

All of my contacts with the company were excellent!  I'm completely satisfied with the results and overall experience.  You'll be hearing from me again!

Ruth Gibbons

The designer is clear, helpful, informative in preparing the work process. The owner was very helpful in identifying by prioritizing home exterior repairs. The quality of work, good communication, and meeting schedule of work is worth the cost.

Mr. and Mrs. Mai

Very happy, both with the customer service we received as well as with the finished product. You were up front with pricing, and we felt that we received good value for the price, with minimal interruption to our daily lives. Thank you.

James and Sharon Floyd

The paint job was neater and the clean up every day was beyond our expectations.

Don and Carol Schmidt

Overall we were very happy with the entire result.

Christopher and Kelly Matthew

D.J.'s is very professional and follow through.

Flooring America

The painters were courteous and polite. We will recommend you to others.

Hope Hall and Sarah Mineau

Very good. It was worth it to me.

Janis Lancaster

Outstanding!

Sandy Brown

Friendly staff.  Knows the business.

Bryan and Susan Schweigert

We are extremely happy with the work D.J.'s did in refinishing our deck.  The entire crew worked with us to review our options.  The men working on the deck were helpful, well mannered, and clearly took customer service seriously.  Our deck looks great, and more importantly, D.J.'s has earned lifelong customers.  They've earned our respect and continued business!

Thomas Grogg and Kathy McIntyre

Very good.  Thank you!

Jeff and Sue Attwood

Excellent!

Jeremy and Sara Semonis

The two painters did an amazing job on our house.  They were always extremely kind and professional.  They even went above and beyond to take down and put back up our door awning which was not an easy or convenient task and certainly was not part of the job description.  They worked late hours daily trying to beat the weather conditions.  Can't say enough nice things. Extremely pleased with the quality of work and attention to detail.  We would definitely use D.J.'s again.

Michael and Kellee Mustard

The painter did great!

Chris Bischoff

"Excellent quality of services in a timely manner,. Everyone was great to work with! Excellent quality work, snow was shoveled and ice melt applied, exceeds customer satisfaction."

Bill and Marie Poland

Very good quality through out work, high touch customer service

Sara Frankowiak