Our Process

The success of your painting project is important to all of us at D.J.’s Painting & Remodeling, Inc.! We combine color and style expertise to transform the ordinary to extraordinary.

 

Throughout 30-plus years in the business, we have refined our process to ensure the success of all projects. These are the steps—as well as the related expectations and deliverables—we’ll take together to find the extraordinary for your space.

Click here to see testimonials from our happy clients

Step 1
Contact

We can’t wait to hear from you! Just give us a call to get started. We love taking on new projects and learning about our clients. A few things we do to get to know you better:

Ask in-depth questions to better understand your vision and needs

Collect your contact information and note how you’d prefer to hear back from us—by text, phone, email, etc.

Set your first appointment with a project manager

Do a bit of research about your home or building to prepare for our initial appointment

2

Estimate

Step 2
Estimate

No one likes sticker shock. When you receive an estimate from us, you won’t be surprised because you are the one setting the budget. We work with you from the start to truly understand your budget—and then we design to stay within it. Here’s how we develop an estimate for your painting project:

Meet you onsite to discuss your vision and delve deeper into your personality, space usage, and goals

Assess the amount of work needed to make your dreams a reality

Suggest materials, solutions, and timeframes that meet your goals and budget as well as make the space uniquely yours

Provide a detailed scope of work, costs, and expectations

3

Commitment

Step 3
Commitment

Once you approve the project and budget, it’s go time! We are always thrilled when clients choose us for their project. When you commit to us, we make it official by:

Finalizing the exact scope of work and details

Scheduling an initial color consultation

Applying your security deposit to solidify the relationship between parties

Learning why you chose D.J.’s Painting & Remodeling, Inc. so we can tailor your project experience to what is important to you

4

color
consultation

Step 4
color consultation

Here’s where all of your color ideas begin to take shape! We want to make sure every detail you have in mind is included, so we’ll continue asking many in depth questions. As we go, you can expect:

Discussions on how you want to transform the space and the style you want to achieve

Custom color suggestions from our designer that match your vision

Expert advice on color trends and coordinating with existing fabrics and palettes

Provide color boards with actual paint applied (rather than a printed color chip) so you can see the product and sheen as it will truly look in your home

5

Product
Selection

Step 5
Product Selection

Choosing the right products for your paint application takes an expert. Our team goes with you every step of the way! We:

Determine which product to use for the space

Manage the selection to stay in-budget and balance costs versus products available to best suit the needs of your space

Inspect the area prior to painting with a product specialist to verify proper product usage

Provide final color boards with your actual product, color, and sheen being used in the space for final approval

6

Scheduling

Step 6
Scheduling

Painting projects are exciting! But prepping the space can be a bit disruptive to your home or business. That’s why we do our best to minimize the disruption by:

Using a fluid scheduling approach to adjust the crews as needed from day to day to keep the project moving forward

Determining which order to paint your rooms based on the needs of your family or business, so there is as little disruption as possible in your work or home life

Noting your special events on our calendar so our team works to meet deadlines

Providing you a checklist of customer expectations in regard to prepping the space for work

Scheduling a final walkthrough from the start, with every task coordinated to meet that finish date

7

Execution

Step 7
Execution

Your office or home is more than just a worksite to us: it’s where you still live and work. We take the same care and protection of your space as if it were our own. That’s why we craft an individualized plan for executing work at your location. Here are just a few ways we incorporate special care as we bring new life to your space:

Learn about your pets, how we can best care for them as we work, and post signs at gates so your pets stay safely in the yard

Take note of your preferences for entering—calling ahead, knocking on the door vs. ringing the doorbell, designated entrances, etc.

Cover our designated pathway and current work area with plastic to protect your flooring

Make sure the workspace is safe and clean at the end of each day

To assure satisfaction as the job is progressing, our office manager will call you at the end of each day

Keep your keys and access codes secure in our office, distributed only to assigned team members

8

Completion

Step 8
Completion

It’s time to celebrate your newly painted space! We love taking our customers on a walkthrough to show off the final result in your one-of-a–kind project. Here are just a few of the things to expect as the project wraps up:

Walkthrough your space together so we can verify the quality of workmanship meets your expectations as well as ours

Confirm our ongoing support by keeping a file of all colors and products used in your project for future reference

Provide a Certificate of Warranty that guarantees our workmanship for a full year

Should you have any questions or issues with the work in the future, we commit to timely correction of deficiencies

Apply your final payment and celebrate your newly painted space

1

Contact

An outstanding local business now on my go-to list for future projects.

Bill Davis

The stain didn't take on the first application, probably because of the rain.  I was surprised you completely redid the job.  I think most contractors would have said there was a problem with the wood over which they have no control and left it at that.  This could have been a bad experience, but you did everything possible to rectify the situation which made it a good experience.  Everyone has apologized for the problem which I don't think was necessary.  Something happened which was out of their control and they fixed it.  No apologies necessary but were appreciated as part of your effort to give the customer the best job possible.

John and Sandy Chambers

The office staff is wonderful. Excellent service. There were a lot of problems with our project and I appreciate the professionalism and service. I asked a lot of questions and appreciated the patience and that I was always treated respectfully.

Christie and Brian Martin

"The painter and office staff were very helpful."

Terri Joyce

Well run, well managed, qualified help.

Al and Janice Horner

The three painters were polite and steady workers. I missed them when they were gone. To owner and the team, I would give my highest commendation!

Marcia Rossi

Very professional. Loved the painters that came to paint!

Sandy Bauby

Treated our home as their own with the finished project.  Enthusiastic, flexible and STUNNING improvement.

Eric and Jennifer Sweetwood

Very nice, polite, and professional

Lauren McClure

Our painter- efficient and very hand working. Continue your good work! Excellent!

Mr. and Mrs. Kistner

Wonderful!

Janice Fowler

A+++

Ron Frazier

Excellent, trustworthy, worry-free.

Michael and Jennifer Schwarz

I want to extend you a sincere THANK YOU for power washing the deck. I understand it was a change in your job scheduling and it has been duly noted. I have already recommended your services to other homeowners in the neighborhood. No doubt when they see the resulting fine exterior home work they will take further notice.

Doug Frazier and Mrs. Takayasu

We are very happy with the job D.J.'s did in our home. The crew were very friendly and courteous.  They did an excellent job.  We can't wait to have them do more in our home.

Charles and Phyllis Woodburn

We are extremely happy with the work D.J.'s did in refinishing our deck.  The entire crew worked with us to review our options.  The men working on the deck were helpful, well mannered, and clearly took customer service seriously.  Our deck looks great, and more importantly, D.J.'s has earned lifelong customers.  They've earned our respect and continued business!

Thomas Grogg and Kathy McIntyre

Excellent!  The painter was exceptional in his work as well as his manner.  More care was given to protect our furnishings and home than would have occurred to me.

Gary and Patricia Thompson

The project manager was very helpful in meeting our needs. He was friendly and courteous. The two team members did a great job.

Jeff and Amanda Kukuk

A good company.

Larry and Carroll Bross

You are the best!!!

Ruth Gibbons